We are no longer offering Pedego Range of eBikes

Why did we make this decision?

Pedego bikes are often considered more expensive than other e-bikes with similar features but the parts and build quality in our tests are often not of the same quality we are looking for, so we couldn’t warrent the price in the end.

 

  • Some critics argue that you are paying for the Pedego brand name and extensive dealer network, rather than the technology itself  and for us we found that to be true (at least for us), unable to come to terms with resonable pricing structures and unwilling to pass on those costs to our customers. In our market research we found that though initially we wanted to go with both a Newfoundland Company and a company with Unique designs we found that the design of Pedego bikes to be bulkier and less aesthetically pleasing than other e-bikes (again, for us), with exposed wires and batteries that some find visually unappealing (though that may change with future releases of their bikes) and for our use case we consider that an issue in terms of how we envison our ebikes to be used.
  • It’s great to have Warrenty, they offer 5 years, but we prefer reliability and consider having to fall back on a warrenty a last resort. So for us, it wasn’t a large selling point. And other OEM’s closer to home were offering better support options and prices and the kind of quality to meet the demands of Newfoundland rural life and activities.
  • Pedego bikes, like many e-bikes, are manufactured in China. Which isn’t bad in but does ad more layers of complications which we chose to avoid in the end.

 

Some critics argued that for the price, you could get higher-end components from other manufacturers and what we found in test and trails what these bikes were not up to rugged terrain and all season, they are built more for Urban Lifestyle in cities with the odd trail.

 

In their defence, Pedego do offer

  • Warranty: Pedego offers a 5-year warranty on their bikes, which is longer than what many other manufacturers offer. This can be a major selling point for some customers.
  • Customer Service: Pedego has a large network of dealers who can provide service and support for their bikes. This can be important for some customers who want to be able to take their bike to a local shop for repairs. But this is the same of our other suppliers, RAD, Bakcou and Aventon and for which their eBikes did meet the quality standards we were looking for. 

So yes, we were originally offering Pedego eBikes but chose in the end to go with other brands. 

We’re sorry if this caused any inconvience to bookings and if any of those bikes have been booked, we will email you and offer a refund or a different but comparable offer. 

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