Thank you for choosing Sunset High Co for your eBike and outdoor adventure needs! We offer a variety of shipping options to ensure your order reaches you safely and efficiently. Please review the following shipping information before placing your order.

1. Shipping Methods

We offer a range of shipping methods to accommodate different preferences and requirements:

  • Standard Shipping: Delivery times vary depending on your location, items purchased, and stock levels. We aim to dispatch orders within 14 days of purchase.
  • Expedited Shipping: Get your order faster with expedited shipping options available.
  • Express Shipping: Need it urgently? Opt for express shipping for the fastest delivery possible.

Please note that shipping times may vary based on several factors, including your location, the availability of the item in stock, and the shipping method chosen. You will be able to select your preferred shipping method during the checkout process.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order, your location, and the selected shipping method. You will see the shipping cost for your order during the checkout process before completing your purchase.

3. In-Store Pickup

If you prefer, you can choose to pick up your order from our store location. Our store address is: Contact Page

Please wait for a confirmation email notifying you when your order is ready for pickup.

4. Order Fulfillment

We strive to fulfill orders as quickly as possible. However, please note that delivery times may vary depending on your location, items purchased, and stock levels. If the item is in stock at our store, we will ship it to you promptly. Otherwise, we will arrange for it to be shipped directly from the manufacturer to your address.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order and estimated delivery date.

6. International Shipping

At this time, we only offer shipping within Canada. We do not currently ship internationally. We apologize for any inconvenience this may cause.

7. Contact Us

If you have any questions or concerns about shipping, please contact our customer service team at:

Email: info@sunsethighco.ca

Thank you for shopping with Sunset High Co. Happy trails!